Katana Customizer

We deliver anywhere in the world.

We work with Chronopost, DHL, EMS and UPS to offer you an express delivery service with the lowest prices. Orders shipped via Chronpost or DHL are for products available in our warehouse in France. Orders shipped via EMS and UPS are orders that leave directly from our Longquan workshop.

The cost of delivery depends on the weight of the package and its dimensions, to get the delivery rate, select the products you want to buy by adding them to the cart, then go to the checkout and enter your delivery address.

Estimated shipping time:

• 3-10 Business Days for in-stock Katanas (This depends on the difficulty of the craft process and the scarcity of materials).
• 5-15 business days for custom-made Katanas. Delivery time :
• 7-21 business days with EMS
• 7-10 business days with UPS

Delivery with decorated wooden box and decorated silk bag for each sharp katana included in the order. In the case of pre-orders, the same delays apply in addition to the time of restocking of stocks. Please note that we transfer the orders to our workshop once a week every Tuesday.

Each country has different customs policies and your item may be held for some time.

If after 9 working days after your order, you still have not received your package, send us an email to contact@katanasword.store

You have 30 days from receipt of your package to report an issue or request a return for an exchange or refund. To be eligible for a refund, your return must be received by our warehouse and in unused condition. It will be subject to a return inspection for quality purposes. If the inspection is positive, the price of the item will be automatically refunded to your credit card or original payment method within a few business days.