How much does delivery cost?
The cost of delivery is calculated at the checkout depending on the size of the product, the weight and the carrier you choose.
How long will it take to receive my package?
To reduce the waiting time of our customers, we replace the pre-order by a direct delivery module from our workshops in Longquan and Thailand. As our products are handmade and shipped from different countries, the delays vary depending on the product you buy.
Estimated shipping time:
Katanas with
: These are the katanas we have in stock in our warehouse in France, shipped within 1 to 3 working days. No customs charges in Europe.
-Chronopost delivery: 1 to 3 days
-Delivery by Mondial Relay: 2 to 4 days
Katanas
: These katanas are made to order and shipped directly from our Longquan workshop. Order preparation time: 2 to 15 working days, depending on the complexity of the parts. Packages arrive in bulk once a week, and we take care of customs clearance for packages destined for Europe, before shipping them to you from our warehouse in France. For countries outside the European Union, customs fees may apply. Packages destined for Europe are imported via SF-Express and sent to the customer’s home address via mondial relay.
-SF EXPRESS delivery (To USA and Europe) : 5 to 15 days.
-UPS delivery (All except USA and Europe) : 7 to 10 days
About pre-orders:
Our team will be able to ship your package once we receive the stock at our warehouse by the pre-order deadline. Once the package is shipped, you will receive a tracking email.
If you have ordered a stock product and a pre-order product(s), they will be shipped together at the pre-order deadline.
I did not receive my package, what should I do ?
If after 31 working days after your order, you still have not received your package, send us an email at [email protected]