How much does delivery cost?
The cost of delivery is calculated at the checkout depending on the size of the product, the weight and the carrier you choose.
How long will it take to receive my package?
To reduce the waiting time of our customers, we replace the pre-order by a direct delivery module from our workshops in Longquan and Thailand. As our products are handmade and shipped from different countries, the delays vary depending on the product you buy.
Estimated shipping time:
3-10 Business Days for in-stock Katanas (It depends on the difficulty of the handmade process and the scarcity of materials).
5-15 business days for custom-made Katanas.
Delivery time :
7-21 business days with EMS
7-10 business days with UPS
Delivery with decorated wooden box and decorated silk bag for each katana included in the order.
In case of pre-orders, the same delays apply in addition to the time of restocking of stocks.
Our team will be able to ship your package once we receive the stock at our warehouse by the pre-order deadline. Once the package is shipped, you will receive a tracking email.
If you have ordered a stock product and a pre-order product(s), they will be shipped together at the pre-order deadline.
I did not receive my package, what should I do ?
If after 31 working days after your order, you still have not received your package, send us an email at firstname.lastname@example.org